Reviews for Nexgen Rooter and Plumbing

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  Alice Masek

  May 06, 2025

  When my drain totally backed up, I called Juan, who had been recommended by a neighbor. I called Monday morning, left a message, and Juan showed up Monday afternoon and did 2+ hours of rooter and camera work before he concluded that my lateral line had collapsed and needed replacement. No big surprise since it was 75 years old. Juan and his crew were polite, friendly, and highly efficient. Even though they are more fluent in Spanish than English, we managed to communicate and Juan is truly bilingual and a first rate person. Amazing to see them slide the new line in place under my garden! They thoroughly cleaned and picked up after themselves, spraying down pavement and driveway so it was cleaner than before. I am deeply grateful for their excellent work to get my wastewater flowing again! Alice Masek, Castro Valley, CA

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  John Colarchik

  April 15, 2025

  Nexgen did a couple jobs for me recently. At one, Jose, Jaime and Leo did great work resolving a backed up drain. For the other job Juan came out and diagnosed our problem and had a team of guys come out with him to complete the job. They were all very professional and worked their butts off completing the work

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  Maria Ross

  March 05, 2025

  NexGen was called due to a sewer backup. A crew was dispatched within a few hours on a weekend, did a temporary fix and diagnosed the problem. Within a couple of days PG&E was spraying the utility lines and shortly after that the permits were obtained by NexGen and the laterals were replaced and the job done. The garden was returned to its previous state and the clean up was accomplished. Everything done to code and within the estimate and in a timely manner. It was a pleasure to have such a knowledgeable and professional company resolve our problem. We highly recommend NexGen.

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  Archie Dy

  February 18, 2025

  Thanks Nexgen Rooter and Juan for a job well done! I’m a first time home buyer and Nexgen helped and guided me throughout the whole process of fixing, replacing my sewer lateral. They took care of all the permits and certification from the city. They cleaned the site after service and left it spotless! They charge fairly. I definitely recommend them to everyone!

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  Rachna Parwani

  December 08, 2024

  Very professional! We got our house re-piped with this company. Juan was prompt, very responsive, and on time. We got a competitive quote and decided to go ahead. Juan proactively provided an additional port for the refrigerator for no additional cost. The team protected our house during the job and cleaned-up before leaving. We are really impressed by their work and hope to work with them in future as well.