- Phone
- (877) 840-6024
- Address
- 2400 River Road, Second Floor, Eugene, OR, United States 97404
IT Disaster Recovery Eugene OR
Your Alpha IT team is where you need them when you need them. We will help you build the IT infrastructure you need to take your business to the next level with ease, offering you the best solutions every step of the way.
Business Profile
- Primary Category
- Computer support and services
- Secondary Categories
- Computer service, Computer consultant, Web hosting company
What this listing offers
Services
- Managed Service Provider (MSP)
- Remote Support
- Onsite Support
- All in seat price
- Flate Rate IT
- Backup
- Business Continuity
- vCIO
- Network as a Service
- WiFi as a Service
- Facebook WiFi
- VoIP
- Infrastructure as a Service
- Hardware as a Service
- Virtual Private Cloud
- Public Cloud
- Cloud
- Software as a Service
- IT Support Services
- Managed IT Services
- Network Security
- Data Backup and Recovery
- Cybersecurity Solutions
- Small Business IT Support
- Cloud Computing Services
- IT Consulting Services
- Remote IT Support
- On-Site IT Support
- IT Infrastructure Management
- Server Management
- Network Installation
- Network Maintenance
- VoIP Solutions
- IT Project Management
- Software Installation and Updates
- Hardware Installation and Repair
- IT Training and Education
- IT Helpdesk Services
- IT Asset Management
- Firewall and VPN Solutions
- Virus and Malware Removal
- Microsoft Office 365 Support
- Disaster Recovery Planning
- Business Continuity Solutions
- Wireless Network Setup
- Compliance and Auditing Services
- IT Procurement Services
- Endpoint Protection
Business Rating & Reviews
Google Reviews
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Emily Knowles
Alpha IT is an incredible part of the Eugene community. Their consistent support of the arts—and especially Ballet Fantastique—over the years speaks volumes about their commitment to making our city vibrant and creative. We’re so thankful to partner with a business that truly believes in what we do!
Response from the ownerArray
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Gina Marin
The team is super knowledgeable, responsive, and easy to work with. They helped us solve our tech issues quickly and professionally. Great service and great people!
Response from the ownerArray
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John Williams
I’ve worked with many IT companies over the years, but few stand out like Alpha. They’re truly one of a kind—focused on what matters most in business: people. The owner has a heart of gold, and the service is top-notch. I’d highly recommend them—10/10!
Response from the ownerArray
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Anne Sondag
Alpha IT has continued to impress me with their expertise, honesty, and willingness to go the extra mile. Their team combines technical smarts with integrity and their generosity—both in time and support—sets them apart. Would recommended!
Response from the ownerArray
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Clayton Trzesniewski
This company is great to work with and make the process seamless. For anyone considering IT and are not tech savvy, Alpha IT is the route to go!
Response from the ownerArray
Q&A
What cloud computing services do you offer to help businesses transition to remote work environments?
Answer from the ownerWe offer a range of cloud computing services tailored to help businesses smoothly transition to remote work environments. Our services include cloud storage solutions that ensure your data is securely accessible from anywhere, collaboration tools like shared workspaces and project management applications to boost teamwork, and virtual desktops that allow for a seamless office experience from home. Additionally, we provide cutting-edge cybersecurity measures to protect your business's sensitive information. These solutions are designed to be scalable, so as your business grows, our cloud services can easily adapt to fit your needs, ensuring productivity and security no matter where your team is working.
What kind of IT support services do you have for businesses needing help with their technology challenges?
Answer from the ownerWe offer a range of IT support services tailored to help businesses tackle their technology challenges with ease. Our services include network setup and management, ensuring your systems run smoothly and securely. We provide data backup and recovery solutions to protect your important information and minimize downtime. Our cybersecurity services are designed to safeguard your business against online threats. Additionally, we offer remote and onsite tech support for troubleshooting issues, as well as consulting services to plan and implement technology upgrades aligned with your business goals.
Do you offer data backup and recovery services?
Answer from the ownerAbsolutely, we offer top-notch data backup and recovery services to make sure your information is safe and easily retrievable if something goes wrong. Whether it's accidental deletion, hardware failure, or a cyber attack, we have you covered with reliable backup systems that store your important data securely offsite. Plus, our recovery process is swift, so you can get back to work without missing a beat.
What IT support services do you provide for small businesses looking to improve their technology systems?
Answer from the ownerFor small businesses looking to amp up their technology systems, we offer a range of IT support services designed to make life a lot easier. This includes 24/7 helpdesk support where our friendly team is ready to solve tech troubles at any hour, like a superhero sidekick for your computers. We also provide network setup and maintenance to keep your connections running smoothly and securely. Our data backup and recovery services are essential for safeguarding your business data, ensuring it's protected and easily retrievable if something unexpected happens. Additionally, we assist with software installation and updates, making sure all your programs are up-to-date and running efficiently. With cybersecurity solutions designed to protect your sensitive information, we aim to give small businesses peace of mind in today’s digital world. Whether it’s streamlining your communication or ensuring a robust digital infrastructure, our IT support services are geared to enhance tech efficiency and security for small businesses.
Does your company offer network security solutions to protect against cyber threats?
Answer from the ownerAbsolutely, we offer top-notch network security solutions to keep your systems safe from cyber threats. Our services include setting up firewalls, managing secure VPNs, and continuous monitoring for suspicious activities. We tailor our security strategies to meet the unique needs of each business, ensuring that your data remains protected and your systems run smoothly. Whether it's preventing unauthorized access or responding to potential breaches, we've got the expertise to shield your digital assets effectively.
Do you provide managed IT services for small to medium-sized businesses?
Answer from the ownerYes, we offer managed IT services tailored specifically for small to medium-sized businesses. Our services include network management, cybersecurity, data backup, and 24/7 monitoring to ensure your systems are always running smoothly. By taking care of your IT needs, we help you focus on growing your business without worrying about technical issues. With our proactive approach, we aim to prevent problems before they happen, saving you time and money in the long run.
How can your cybersecurity solutions help protect my business from potential threats and data breaches?
Answer from the ownerOur cybersecurity solutions help protect your business by implementing a multi-layered security approach that includes advanced threat detection, real-time monitoring, and proactive risk management. By constantly updating our security protocols and using cutting-edge technologies like firewalls, encryption, and intrusion detection systems, we work to identify vulnerabilities before they can be exploited. Additionally, employee training and awareness programs ensure your team is well-equipped to recognize and respond to potential threats, significantly reducing the risk of data breaches and safeguarding critical business information.
Do you sell used computers from LCC?
Answer from the ownerNo, we don't sell used computers from LCC. Our primary focus is on providing top-notch computer support and services, ensuring that your tech troubles are resolved quickly. While we don’t deal in selling used computers, we can certainly help you with any issues you might have with your current setup or guide you on where to find reliable options.
Do you offer cybersecurity solutions for small businesses?
Answer from the ownerAbsolutely! We offer comprehensive cybersecurity solutions tailored specifically for small businesses. Our services include everything from setting up firewalls and antivirus protections to educating your team on the best practices to avoid cyber threats. We understand that small businesses often have limited budgets, so we provide cost-effective packages that ensure your data and network are secure without breaking the bank. With the rise in cyber attacks targeting smaller companies, having a robust cybersecurity plan is essential to protect your assets and maintain customer trust.
What types of IT consulting services do you offer for businesses looking to upgrade their technology infrastructure?
Answer from the ownerWhen businesses are looking to upgrade their technology infrastructure, IT consulting services can really make a difference in ensuring everything runs smoothly and efficiently. Some of the key services offered include network design and implementation, where experts help design a robust network tailored to your specific needs, making sure it supports both current and future growth. There's also cloud solutions consultation to help you transition smoothly to cloud computing, providing flexibility and scalability without compromising security. Additionally, cybersecurity assessments are performed to protect your data and systems from potential threats. Other services include hardware and software upgrades, where consultants evaluate what equipment or applications would best boost your operations, and ongoing IT support to address any issues quickly to minimize downtime. With such comprehensive IT consulting services, businesses can confidently move forward in modernizing their technology infrastructure.